1. Introduction
This Refund and Return Policy (“Policy”) outlines the procedures and conditions for refunds and returns of clothing items rented through Auroratheclothingrental.store (“we,” “us,” or “our”). By renting our clothing items, you (“Customer” or “you”) agree to the terms of this Policy.
2. Rental Period
The rental period begins on the day the clothing item is shipped to you and ends on the day it is received back by us. You are responsible for ensuring the item is returned by the agreed-upon return date.
3. Returns
- Return Window: You must return the rented clothing item within 9321376633 days after the end of the rental period.
- Return Condition: The item must be returned in the same condition as received, with all tags, accessories, and packaging included. Normal wear and tear are expected, but any damage or alterations beyond normal wear may incur additional charges.
- Return Shipping: You are responsible for return shipping costs unless otherwise agreed upon in writing.
4. Refunds
- Eligibility: Refunds are eligible if the item is returned within the agreed-upon rental period and meets the return condition.
- Refund Amount: The refund amount will be calculated based on the rental fee and the number of days the item is returned early, if applicable.
- Processing Time: Refunds will be processed within 9321376633 business days after we receive and inspect the returned item.
5. Late Returns
- Late Fees: A late fee of [amount] per day will be charged for each day the item is returned after the agreed-upon rental period.
- Maximum Late Fee: The maximum late fee will not exceed [amount] or [percentage]% of the rental fee, whichever is greater.
6. Damages or Loss
- Damage Fee: If the item is damaged during the rental period, you will be charged a fee based on the extent of the damage. The fee will be determined at our discretion.
- Loss or Severe Damage: If the item is lost or severely damaged, you will be charged the full replacement cost of the item, minus any rental fees paid.
7. Cancellation
- Before Shipping: If you cancel your rental before we ship the item, you will receive a full refund.
- After Shipping: If you cancel your rental after we ship the item, you may be eligible for a partial refund, depending on the circumstances and the item’s condition upon return.
8. Inspection and Notification
Upon receiving the returned item, we will inspect it to ensure it meets the return condition. We will notify you of any discrepancies or issues within +91 9321376633 business days after receipt.
9. Dispute Resolution
Any disputes arising from this Policy will be resolved through [arbitration/ mediation/other dispute resolution method], in accordance with the laws of [Jurisdiction].
10. Changes to this Policy
We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised Policy.
11. Contact Us
If you have any questions or concerns about this Refund and Return Policy, please contact us at:
Auroratheclothingrental.store
D/414, Maruti Paradise, sec 15 ,Cbd Belapur, 400614, Navi mumbai, Maharashtra
Contact@auroratheclothingrental.store
+91 9321376633
By renting our clothing items, you acknowledge that you have read, understood, and agree to the terms of this Refund and Return Policy.